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Privacy Policy

Privacy Policy

Privacy Policy

Muslim Aid is the data controller responsible for your personal data (referred to as "we", “us” or “our” in this privacy notice) and we are committed to respecting your privacy.

Muslim Aid is a registered charity in England and Wales with registration number 1176462 and Data Controller registration number Z1169585.

Contact Us

If you have any questions about

this privacy notice

the use of your personal data

or wish to request to exercise any of your rights

please contact our Data Protection Officer using the following details:

By email:dpo@muslimaid.org

By post:

Kazient Privacy Experts ℅ Muslim Aid Data Protection Officer
The Minster Building
Great Tower St
EC3R 7AG
United Kingdom

Making a Data Protection Complaint


If you have any concerns about the use of your personal data or the way we handle your requests relating to your rights, you can raise a complaint directly with us by using the contact details provided in this notice.

If you are not satisfied with the way we handle your complaint, you are entitled to raise a complaint directly with the UK Information Commissioner’s Office via the details available on their website: www.ico.org.uk.

Personal Data We Collect From You



We collect personal data when you:

  • make a donation to us
  • visit our website
  • complete an online contact form
  • participate in a competition or promotion
  • attend one of our events
  • communicate with us (including phone calls, chat, email, web forms, social media)



The types of personal data we collect from you include/are:

  • Identity Data which includes your first name, last name, date of birth and age
  • Contact Data which includes your home address, email address and phone number
  • Financial data which includes your bank account details
  • Profile Data which includes feedback, survey responses
  • Technical Data which includes internet protocol (IP) address, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  • Verification Data which includes identification documents such as driving licence
  • Any personal data about you included in free text boxes; including in relation to enquiries, feedback, or comments submitted to us


We may also collect Special Categories of Data when you participate in a fundraising event which includes:

Health data which includes any physical disability, mental disability or any medical condition
It is important the personal data we hold about you is accurate and up to date.

Please keep us informed of any changes to your personal data for example change of contact details, etc.

Personal Data We Collect from Others


Sometimes we work with carefully selected third parties and we may receive your personal data from them.

The third parties include:

  • business partners
  • suppliers
  • sub-contractors
  • advertisers
  • referrers